FAQs

How fast do you ship?

We usually ship the same business day if ordered before 2PM PST. Most orders get delivered in 5-10 business days.

Will I only be billed once?

Yes, we use encrypted SSL security to ensure that your credit card information is 100% protected and only charge customers for the order amount they approved only.

Why should I buy from You?

We are a small veteran owned and operated start-up company that sources from only the best Manufactures in the world. We offer only the top of the line products and offer customer service 24/7.

If you have any questions or concerns about your order please email support@getpocketzoomhd.com

Do you have a photography guide?

Yes! We have a photography guide. You can learn how to use the product by vising Our Photography Guide.

Do you accept returns?

PocketZoomHD offers a 30-day Quality Assurance Guarantee: We will send you a working product or exchange for a new one! Simply send the item(s) back to us in the original unopened packaging for a full refund or replacement, less shipping & handling.

Products Purchased with a Discount are Final Sale items and cannot be returned.

All Returns subject to a 20% restocking fee and refund will be given via gift card. Actual shipping charges are not refunded.

For more details visit our Shipping and Returns Policy.